Exchange policy


Please note: We do not offer any returns or refunds. We only offer exchange for size issues; or store credit in case of unavailability of a product.

All payments must be made through our secure payment gateway or through UPI. We do not offer cash on delivery as a payment option.

Please write to us at shop@paperboatcollective.in or call us at +91 93093 74650 in case you have an issue with your order.

Unfortunately, we cannot offer the same terms to international customers, and shipping charges would apply to order exchanges.

Cancellations 

We do not offer cancellations once the order is placed through the website.

Missing Parcels

Make sure you fill in your correct address and phone number when ordering from us.

We cannot accept responsibility for the wrong address being used with an order.

WhatsApp us on +91 93093 74650 in case your products do not arrive and we'll get in touch with our courier company to track down the package.